How do you handle urgent translation requests?
We understand that clients may sometimes require urgent translation services, so we offer the following expedited solutions:

  • Priority Handling: Urgent projects are given top priority to ensure a quick start.
  • Dedicated Expedited Team: A dedicated rapid-response translation team is assembled to improve efficiency.
  • Flexible Delivery: Partial translations can be delivered in stages according to client needs, allowing earlier use.
Please contact our customer service team to discuss your specific requirements and arrangements. We will do our utmost to meet your urgent translation needs.
What is the delivery time for your translation projects?
Delivery time depends on the complexity of the project and the length of the content. Generally:

  • Small projects: For example, short documents or simple marketing materials, are usually completed within 1 day.
  • Medium-sized projects: For example, medium-length technical manuals or market research reports, usually take one to two weeks.
  • Large projects: For example, book translations or large-scale website localization projects, may take anywhere from several weeks to several months.
We also offer expedited services to meet clients' urgent needs.
What types of translation services does your company provide?

We are a professional language service provider committed to delivering comprehensive translation solutions to our clients. In addition to traditional document translation and interpretation services, we also provide localization services, including software, website, and app localization, as well as video subtitling and dubbing, audio translation, document formatting, and desktop publishing (DTP) services. In addition, we offer specialized translation services in specific fields, including legal, medical, technical, marketing, and financial document translation.


What languages can you translate?

We support translation services for more than 200 languages worldwide, including but not limited to mainstream languages such as English, Chinese, French, German, Spanish, Japanese, and Korean, as well as numerous less common languages.


What is your pricing for translation services?

Our pricing is determined based on the specific requirements of each project, including but not limited to factors such as the language pair, text type, level of difficulty, urgency, and word count. To ensure fair and transparent pricing, we communicate with clients in detail before accepting a project and provide customized quotations based on their specific needs. We are committed to delivering high-quality translation services at reasonable prices.


What is the standard workflow for a translation project?

Our translation projects follow a rigorous and efficient workflow. First, we communicate with clients in detail to understand the project's specific requirements, language pair, text type, and other relevant information. Next, based on the project needs, we assign translators with the appropriate professional background and translation experience to prepare the initial draft. Once the translation is completed, our professional review team carefully checks and revises the translation to ensure quality. Finally, we deliver the final version to the client and collect feedback. If necessary, we will make further revisions and refinements. Throughout the entire process, our project managers closely monitor progress to ensure on-time delivery.


How do you guarantee translation quality?

We fully understand the importance of translation quality to our clients, so we take multiple measures throughout the translation process to ensure high quality. First, we have a team of experienced translators with extensive translation experience and professional expertise, enabling them to accurately understand the source text and convey its intended meaning. Second, we have established a strict quality control system that includes multiple stages, such as initial review, secondary review, and final review, to ensure the accuracy and consistency of every translation. In addition, we have independently developed advanced translation technologies and tools, such as translation memory (TM) and termbases (TB), to improve both efficiency and accuracy. Finally, we provide revision support until the client is satisfied.


How do I submit a translation request?

You can submit your translation requests to us through multiple channels. You can either fill out the online translation request form directly on our official website or send the files to be translated to our designated email address (info@oracle-trans.com). To better understand your needs, we encourage clients to provide as much detailed information as possible when submitting a request, such as text type, language pairs, and expected completion time. Our account managers will contact you as soon as possible after receiving your request to further discuss the project details.


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Phone: 400-680-7218
  • Translation Consulting

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